KINTU EDWIN RODNEY

• Barista & Guest Services Skills Customer Service & Guest Relations team work and team leading Coffee & Beverage Preparation Espresso Machine Operation Latte Art & Coffee Presentation Cash Handling & POS Systems Order Taking & Payment Processing Guest Complaint Resolution Communication & Interpersonal Skills Food Safety & Hygiene Standards HACCP Awareness Upselling & Product Knowledge Bar & Café Station Organization Stock Control & Inventory Management Teamwork & Collaboration Time Management & Multitasking Attention to Detail Problem Solving Professional Grooming & Hospitality Standards Guest Check-in & Assistance Handling Guest Requests & Inquiries Maintaining Clean & Organized Work Areas Working Under Pressure Shift Coordination & Support

• ### Professional Experience Summary Hospitality professional with **5+ years of experience** in guest services, food & beverage, and customer-facing roles
• Experienced in delivering personalized guest service, handling inquiries and complaints, processing payments, preparing beverages, maintaining hygiene standards, and supporting daily café and hospitality operations
• Strong communicator and team player with a positive attitude, excellent attention to detail, and the ability to work efficiently in fast-paced environments while ensuring high guest satisfaction

• Certificate of Higher Education Annex Training Institute – Abu Dhabi, UAE | 2021 High School Diploma Light High School – Kampala, Uganda | 2016

No reviews yet. Be the first to rate this profile.