Dedicated and results-driven Credit Officer with over 6 years of experience in microfinance and banking. Skilled in loan assessment, client relationship management, and financial risk evaluation. Strong background in community engagement, customer service, and field operations. Highly organized with excellent communication and problem-solving abilities.
Skills
Leadership experience from administrative roles and project involvement
Strong decision-making and problem-solving abilities
Computer literacy
Relationship management skills
Research and fieldwork experience
LANGUAGE PROFICIENCY
English (Fluent)
Runyankole / Rukiga
Luganda
Swahili (Basic)
Experience
Credit Officer
Brac Bank
September 2016 – October 2022
Reviewed and assessed loan applications
Conducted business surveys to identify potential clients
Evaluated clients’ creditworthiness and associated risks
Prepared documentation for loan approval and disbursement
Promoted and sold bank products and services
Opened bank accounts and processed loan applications
Followed up on overdue loans to ensure repayment
Recruited and onboarded new clients
Sensitized clients on mobile banking services
Prepared weekly and monthly reports
Conducted field visits to monitor loan utilization
Followed up with borrowers post-disbursement to ensure timely repayment
Provided excellent customer care and support
Education
Bachelor’s Degree in Social Work and Social Administration
Bishop Stuart University, Mbarara
2011 – 2014
Uganda Advanced Certificate of Education (UACE)
Kyeibale Girls School
2009 – 2010
Uganda Certificate of Education (UCE)
Ryeru Girls School
2005 – 2008
References
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